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According to Wikipedia, the strawberry generation (草莓族) is a term coined in Taiwan to designate people born in the 1980s (between 1981 and 1991).The general perception is that these people, having grown in a protected environment and with economic prosperity, are less able to withstand pressure or to do hard work. The term is linked to the fact that persons from this generation are generally supposed to have grown in a protected environment (e.g. being overprotected by their parents), just as strawberries are grown in greenhouses and command a high price compared to other fruits.
In the words of Dr Chong Yeh Woei, President of the Singapore Medical, they look good on the outside, are soft on the inside, and bruise easily.
From our observation, the strawberry generation could possibly extend to those born in the 1990s as well.
We just saw a patient that was suppose to come for his braces adjustment two weeks ago but his mother called to cancel on the day of the appointment because he was sitting for a paper in the national examinations on yesterday.
He came for this appointment after his national examination paper because he broke off one of his brackets but for this appointment, he only wanted to have the broken bracket replaced and his mother specifically instructed that we do not activate his braces because he was sitting for his trial examination the following week.
Every time breaks his braces, it's never this princeling's fault but our glue is not strong enough to sustain his abuse!
Every time he cannot come, he has a reason e.g. headache but we have to understand and accommodate our schedule to his whims at the expense of other patients. Mum demands that we give him an appointment that suits his convenience regardless of whether there are other patients scheduled to come at that time.
Whenever he comes, his mother would sit in the operatory to watch what we do and she is always questioning us about what we were doing. She would also question our front desk about payment and appointments.
Fortunately for us, not all parents are like this and most of our patients are a joy to treat. To all these patients, thank you for making our work "peachy".
From our observation, the strawberry generation could possibly extend to those born in the 1990s as well.
We just saw a patient that was suppose to come for his braces adjustment two weeks ago but his mother called to cancel on the day of the appointment because he was sitting for a paper in the national examinations on yesterday.
He came for this appointment after his national examination paper because he broke off one of his brackets but for this appointment, he only wanted to have the broken bracket replaced and his mother specifically instructed that we do not activate his braces because he was sitting for his trial examination the following week.
Every time breaks his braces, it's never this princeling's fault but our glue is not strong enough to sustain his abuse!
Every time he cannot come, he has a reason e.g. headache but we have to understand and accommodate our schedule to his whims at the expense of other patients. Mum demands that we give him an appointment that suits his convenience regardless of whether there are other patients scheduled to come at that time.
Whenever he comes, his mother would sit in the operatory to watch what we do and she is always questioning us about what we were doing. She would also question our front desk about payment and appointments.
Fortunately for us, not all parents are like this and most of our patients are a joy to treat. To all these patients, thank you for making our work "peachy".
fire this patient
ReplyDeleteThis patient had an appointment today but mum brought him yesterday because she had her own dental appointment as well. She wanted him seen yesterday so that she did not have to come back today.
ReplyDeleteWe told her that we would be happy to see the patient if we had a break in the orthodontic schedule but in the meanwhile, he had to wait.
When a break did occur, we wanted to seat him for his orthodontic adjustment but mum said that he did not have his lunch yet and wanted him to have lunch first before we did the adjustment.
At this point, we told the mother that we do not know whether we would get another break in the schedule to see him but she did not seem to care.
Finally, she finished her dental treatment and there was no break in the orthodontic schedule. She then cancelled her son's appointment for today and expected to be seen on Tuesday at 3:30 pm, right after his tuition and before her tea appointment at 4 pm. However, we did not have an opening at that specific time on Tuesday.
The patient's mother went on to demand that the entire office stayed behind on Tuesday so that she could bring her son in after her tea with her friends that day!