How long must I wait?

In Bamiyan, Afghanistan, patients are known to walk two hours to reach the only dental clinic in the province. Then it is a one hour wait in line just to get to the front of the queue so that a hospital administration staff can determine whether the patient gets to see the dentist. If that staff decides for administrative reasons that tthe patient cannot see the dentist, the patient would just take another two hours to walk home. No fuss and no complaints.

In Wagga Wagga, Australia, patients are known to drive five hours just to see the orthodontist. Again, if for unforseen reasons, the orthodontist runs late, the patients would sit and wait in the reception area. Again no fuss and no complaints.

We are acutely aware that our patients' time is very important and we constantly strive to see all our patients on time if they come on time. However, things sometimes happen and the dentist would run late. We ask for your understanding in such situations. At the same time, we will endeavour to keep all waiting patients updated about the estimated time of when they will be seen.